Heather Collins is the Policy Analyst for the University System’s Office of Academic Affairs.  In her role as Policy Analyst, Heather works with System Office staff and institutional representatives to review policies and procedures affecting college completion.  Prior to joining the University System, she spent several years working in philanthropy and with nonprofits, focusing on the postsecondary experience of underrepresented and non-traditional students.  Heather earned her bachelor’s degree from Duke University and a master’s degree in higher education from the University of Pennsylvania.