East Georgia State College joined Quality Matters in May of 2023 and introduced it to the faculty at the fall 2023 workshop. Quality Matters is being used as a professional development tool for Faculty to improve their teaching and student learning.
KPIs:
- Number of Faculty attending the Quality Matters trainings
- Number of courses reviewed using the Quality Matters rubric
- Average score for courses reviewed using the Quality Matters rubric
- Student success rate for Faculty who attend at least one Quality Matters training
- Student success rate for Faculty who don’t attend at least one Quality Matters training
Baseline measure (for each KPI):
Student success:
|
|
Fall 2022 |
Spring 2023 |
|
Student success rate for all Faculty |
61% |
62.7% |
Current/most recent data (for each KPI):
Quality Matters Trainings:
|
|
Fall 2023 |
Spring 2024 |
Fall 2024 |
Spring 2025 |
|
Number of Faculty attending the Quality Matters trainings |
27 Full time and 1 part time |
12 Full time |
35 Full time |
9 Full time faculty attended a webinar |
Student success:
|
|
Fall 2023 |
Spring 2024 |
Fall 2024 |
Spring 2025 |
|
Student success rate for Faculty who attended at least one Quality Matters training |
65.3% |
64.7% |
60.4% |
45.6% |
|
Student success rate for Faculty who didn’t attend at least at one Quality Matters training |
66.3% |
68.5% |
63.5% |
21.5% |
|
Overall student success rate |
65.8% |
66.2% |
63.1% |
67.1% |
Goal or targets (for each KPI):
- Number of Faculty attending the Quality Matters trainings: all full-time faculty attend at least one training
- Number and score for courses reviewed using the Quality Matters rubric: 10 courses reviewed using the Quality Matters rubric during Spring 2024
- Average score for courses reviewed using the Quality Matters rubric: 75% of reviewed course will score 85% or higher on a course review
- Student success rate: 5% increase in success rate for Faculty who attended at least one Quality Matters training compared to the success rate of Faculty who didn’t attend at least one Quality Matters trainin
|
PKI |
Goal or targets |
|
Number of Faculty attending the Quality Matters trainings: all full-time faculty attend at least one training: |
25 out 41 full time Faculty completed at least one training during Fall 2023 |
|
Number and score for courses reviewed using the Quality Matters rubric: 10 courses reviewed using the Quality Matters rubric during Spring 2024 |
No courses have been reviewed using the Quality Matters rubric. Dr. Whelan preferred a slower approach to begin the review process, so none have been reviewed. |
|
Average score for courses reviewed using the Quality Matters rubric: 75% of reviewed course will score 85% or higher on a course review |
No courses have been reviewed using the Quality matters rubric. |
|
Student success rate: 5% increase in success rate for Faculty who attended at least one Quality Matters training compared to the success rate of Faculty who didn’t attend at least one Quality Matters training |
Compared to Spring 2023, the average student success rate for Spring 2025 for Faculty who completed at least one Quality Matters training was lower than Faculty who had not completed a training. Six faculty members attended a webinar this spring as no training sessions have been held so far this semester, due to budget and not knowing the membership with Quality Matters had been renewed. |
Due to changes in leadership and consolidation with Georgia Southern University, I was not informed that our membership had been renewed until June 30th, 2026. I found out about the membership this week and have requested three training sessions soon.
EGSC will continue to offer QM training sessions until June 30, 2026, as budget allows since membership has been renewed. These sessions may be individual sessions or group sessions depending on how many participants sign up for the sessions.
The major challenge for Quality Matters training is the ability to offer it at a time that faculty are able to attend, and having faculty participate in the training sessions when they are offered.

