Complete College Georgia is a statewide effort to increase the number Georgians with a high quality certificate or degree. Under the leadership of Governor Nathan Deal, it has continued to build momentum since its launch in 2011. The University System of Georgia (USG) and the Technical College System of Georgia (TCSG) have advanced highimpact, research-driven strategies aligned with the primary goal of the initiative: to increase student access to, progression through, and successful graduation from institutions of higher education.
The past year has seen a number milestones and accomplishments as institutions across the system integrate the core work areas of CCG into their institutional mission. USG hosted symposia on new learning models and predictive analytics, as well as meetings on transforming remediation, strategies for on-time completion, and reverse transfer of credit for the purpose of awarding degrees. System staff collaborated with institutional representatives on a number of policy initiatives that resulted in new policies and procedures to reduce barriers to student progress and success. The System office was also able to continue to provide short-term funding to support innovative projects at institutions aligned with completion goals that have the potential to be scaled up to be implemented across the system.
To capture the progress of the previous year, each campus provides updates on strategies, processes and outcomes in the enclosed status reports. The updates contain a self-assessment of the progress made to date, any substantial changes from last year’s plan, and reflect on lessons learned throughout the year. This year’s reports were streamlined and focused, with institutions asked to align goals, strategies, and measure of progress and success with their institutional profile and mission. This year’s report also provides a summary of System Office CCG activities. The plans that follow serve to update the campus plans that were first submitted in 2012 as well as to provide an overview of the breadth of work that is underway in Georgia to achieve the ambitious goals of Complete College Georgia.
The mission of Fort Valley State University is to advance the cause of education with emphasis upon fulfilling commitments that our community members have undertaken collectively. As an institution of the University System of Georgia, Fort Valley State University naturally embraces the principles articulated by the Core Mission Statement for State Universities as approved by the Board of Regents of the University System of Georgia. The university's primary commitments include, among others, enhancement of teacher training programs grounded upon a liberal arts foundation, as reflective of over 110 years of experience and tradition. Additionally, the university recognizes with great pride and desires to further its responsibilities as Georgia's only 1890 Land Grant institution by offering programming excellence in agriculture, agribusiness, family and consumer sciences, extension, technology and military science and leadership, as well as to further its traditions of excellence in programs in the liberal arts and humanities, social sciences, and natural and physical sciences.
The following narrative and summarized tables present a snapshot of key elements that influenced FVSU completion work's key priorities. Tables listed below provide data that assisted with development of the plan.
FVSU enrollment reached a high in 2011 (3896) and now stands at 2594. The student retention percentage is slightly higher than it has been over the last two years but has averaged only 58% for the last three years, after having reached a peak of 77.8% in 2003. Much of the enrollment increase and retention decline can be attributed to the increase in the number of underprepared students that were admitted to FVSU over that period. Likewise, the influx of less-prepared students resulted in a decline in the four-year graduation rates by cohort, which was only 10.9% in 2009. The six-year graduation rate by cohort, likewise, has suffered a decline and is only 27.9% for the 2007 cohort. Clearly, FVSU serves a unique population. The majority of FVSU students are African-American (95%) and as of 2013, 80% of FVSU students received Pell Grant Funds. Approximately only 2% of the incoming freshmen class were considered adult learners (25 years or older), so the bulk of the student body is made up of high school graduates who are products of lower-performing high schools in the inner-cities or rural areas. Our slightly higher female population is consistent with national trends. These indicators were used as the committee devised the Complete College Georgia Plan for FVSU as benchmarks and as points of reference for strategies that needed to be developed and for historical perspective as the plan was plotted for the
Table 1: Enrollment, Retention and Graduation Rate by Cohort
1998 | 1999 | 2000 | 2001 | 2002 | 2003 | 2004 | 2005 | 2006 | 2007 | 2008 | 2009 | 2010 | 2011 | 2012 | 2013 | |
Male Enrollment |
1529 |
1530 |
1574 |
1442 |
1286 |
|||||||||||
Male Enrollment |
2024 |
2198 |
2322 |
2126 |
1894 |
|||||||||||
Total Enrollment |
2561 |
2485 |
2446 |
2537 |
2558 |
2174 |
2176 |
2568 |
3106 |
3553 |
3728 |
3896 |
3568 |
3180 |
||
Retention by Cohort |
72.7 |
75.3 |
77.8 |
67.9 |
74.8 |
75.2 |
74.5 |
71.1 |
63.5 |
58.93 |
58.4 |
59.3 |
72.7 |
|||
Four-Year Graduation Rate by Cohort |
13.95 |
14.7 |
15.9 |
13.1 |
14.9 |
15.53 |
10.4 |
7.6 |
10.8 |
10.9 |
||||||
Six-Year Graduation Rate by Cohort |
30.1 |
25.6 |
36 |
32.3 |
35.1 |
33 |
34.3 |
33.6 |
29.4 |
27.9 |
Table 2: Enrollment by Ethnicity
Table 3: Pell Recipient and Adult Learners by Incoming
2004 |
2005 |
2006 |
2007 |
2008 |
2009 |
2010 |
2011 |
2012 |
2013 |
|
Enrolled Cohort |
457 |
319 |
515 |
720 |
1071 |
1030 |
869 |
1063 |
669 |
538 |
Pell Recipients |
283 |
190 |
335 |
503 |
742 |
761 |
709 |
893 |
563 |
435 |
Pell Recipients (%) |
61.9 |
59.6 |
65.0 |
69.9 |
69.3 |
73.9 |
81.6 |
84.0 |
84.2 |
80.9 |
Adult Learners |
17 |
10 |
26 |
26 |
22 |
44 |
49 |
48 |
19 |
10 |
Adult Learners (%) |
3.72 |
3.13 |
5.05 |
3.61 |
2.05 |
4.27 |
5.64 |
4.52 |
2.84 |
1.86 |
Goal: Increase the number of undergraduate degrees awarded by Fort Valley State University ‘on time’. |
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Challenges: Only 10% of FVSU students graduate in four years. This low graduation rate in four years means higher debt accumulation for students and increases in attrition. Many FVSU students graduate with an excessive amount of earned credit hours. FVSU does not have a learning analytic system that allows for immediate recognition of this phenomenon by all internal stakeholders; however, the Institutional Research Office (only three employees) provides pertinent data and reports. Additionally, the culture of being receptive of data and making decisions must be enhanced. Dr. Ivelaw L. Griffith, President at FVSU, has increased receptivity to data driven decision-making processes. |
|
Strategy |
Steps Taken |
|
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Goal: Provide intrusive advising to keep students on track to graduate. |
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Challenges: Three years ago FVSU, as a cost saving strategy, decentralized the advising process. This decentralization of these services transferred all advising duties to faculty members at FVSU. This strategy was not successful as the implementation of the strategy was not well planned and many students did not understand the new approach especially new students. As this decentralization has now been reversed, the issue of funding has become very prevalent; however, funds have been allocated to reengineer the advisement process and a new Advising center has been established. |
|
Strategy |
Steps Taken |
|
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Goal: Increase the number of undergraduate degrees awarded by Fort Valley State University. |
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Challenges: In previous years FVSU admitted high numbers of unqualified students, which impacted the retention rates and the overall culture at FVSU. Thus, FVSU's student body is still populated by students who are at-risk and, consequently, in danger of not completing their bachelor's degrees. |
|
Strategy |
Steps Taken |
|
|
Activity 1 |
Use Data Analytics |
General Description |
Make full use of the D2L course management system to identify at-risk students early in the term. After faculty identifies these students, Center for Retention Services staff will contact students, answer questions, and make appropriate referrals designed to help the students persist to second year. |
Internal Partners |
Faculty, Staff, Administrators and Students |
Measure of Success |
Data Analytics purchased and Implemented. |
Status |
Ongoing |
Progress |
Identified at-risk and underprepared students will be assigned to a Retention Specialist. Each time these students see their Retention Specialist; they must see their Academic Advisor. Advisors will assist with assigning Tutorial Services and monitoring their attendance with tutorials. Currently, this activity is in progress as Noel Levitz Retention Management System is being used to identify at-risk students. |
Activity 2 |
Complete Integration of Supplemental Instruction |
General Description |
Provide Supplemental Instruction (SI) and expand peer tutoring for traditionally difficult courses with high D, F, W rates. |
Internal Partners |
Faculty, Staff, Administrators and Students |
Measure of Success |
Certified Supplemental Instructors in place and a Certified Supplemental Supervisor Identified with at least 20 Courses using this approach. |
Status |
Ongoing |
Progress |
A Supplemental Instruction (SI) Supervisor has been identified and received certification. More classes are being added to the Supplemental Instruction List. Additionally, Advisors and the SI Supervisor will receive D/F grades lists from barrier level courses to determine ‘high need’ courses. |
Activity 3 |
Institutionalize the Center for Retention Services |
General Description |
Develop an aggressive campaign by the Center for Retention Services for providing needed intrusive services to all incoming freshmen students to include increased participation in retention sessions and participation in tutoring and supplemental instruction. |
Internal Partners |
Faculty, Staff, Administrators and Students |
Measure of Success |
FVSU will increase retention, progression, and Graduation rates as stated in the CCG Plan. |
Status |
Ongoing |
Progress |
The processes have been established and implemented for providing incoming students with intrusive retention services. Students are assigned to Retention Specialist upon enrollment and are monitored and tracked accordingly. Furthermore, Retention Specialists meet with students regularly to address concerns and help develop appropriate academic behaviors. Lastly, a mentoring program is being developed that will connect incoming students with a faculty, staff, peer, and/or alumni mentor to help navigate the transition into the college environment. |
Activity 4 |
Intrusive Advising |
General Description |
Provide customized academic support services to students on academic probation and academic warning, as well as those on warning for violating Standard Academic Performance (SAP) requirements. FVSU will develop proactive and intrusive intervention strategies. |
Internal Partners |
Faculty, Staff, Administrators, Alumni, and Students |
Measure of Success |
Students graduating on time and registering for 15 or more credit hours per semester based on their degree program. |
Status |
Ongoing |
Progress |
Retention Specialists are assigned to students on Academic Probation, Academic Warning, and SAP violators. Each time these students see their Retention Specialist; they must see their Academic Advisor. Advisors will assist with assigning Tutorial Services and monitoring their attendance with tutorials. Students must attend tutorials at least 10 times during the semester. Students on probation work closely with Retention Specialists (RS) to develop Academic Improvement Plans and are placed on an academic contract to hold students accountable. Additionally, students meet with Retention Specialists bi-weekly to discuss improving academically and developing appropriate academic behaviors. |
Activity 5 |
Expand Adult Learning Opportunities |
General Description |
|
Internal Partners |
Faculty, Staff, Administrators, Alumni, and Students. FVSU is a member of the Adult Learning Consortium and of Solders2Scholars. |
Measure of Success |
An increase in enrollment of Adult learners at FVSU. |
Status |
Ongoing |
Progress |
One faculty member is assigned to maintain records of students with potential to earn credit through Prior Learning Assessment and enlist faculty support to offer PLA opportunities to adult learners and military. Hiring of a military liaison/resource center coordinator has been requested to implement one-stop process. The VA certifying official is responding to active military recruits who indicate an interest in FVSU through CONAP immediately. The VA certifying official is completing transfer of credit forms based on the ACE Guide and forwarding these to departments where veterans have chosen to major so veterans can receive academic credit they are entitled. Postcards will be sent to all students who attended Fort Valley State University but who stopped out without receiving a degree, from 1990 to the present. The communication will invite these adult students to return to FVSU under the terms of the new Academic Renewal policy. |
Activity 6 |
Intrusive Financial Aid Advising |
General Description |
Identify and implement initiatives to address financial needs of students from these populations in a timely fashion. Proposed efforts will include seeking outside funds, changing policies on campus, and providing financial literacy education. |
Internal Partners |
Faculty, Staff, Administrators, Alumni, and Students |
Measure of Success |
Decrease in student complaints in regards to Financial Aid. |
Status |
Ongoing |
Progress |
The reorganization of the Office of Financial Aid, to include the addition of a Banner Systems Analyst, has resulted in the development of a proper business plan for Financial Aid operations. This includes the timely notification of students who have been selected for verification; placed on SAP dismissal, need to submit missing documentation, etc. The University has contracted with a default management firm to provide financial literacy education to students and their parents and to decrease the FVSU Cohort Default Rate. The office of Institutional Research Planning and Effectiveness worked to develop flow charts to outline Financial Aid Processes. This was done to identify gaps in the processes that could cause conflicts with students completing the overall process in a timely manner. Additionally, this will aid the department in identifying issues for the non-traditional students in the educational pipeline as well. |
Activity 7 |
Launch Pre-College Academy |
General Description |
Students formerly rejected for admission to FVSU, but who meet our minimum criteria, are invited to attend a five-week, intensive program designed to fortify their skills in reading, writing, and mathematics. Based on their successful completion of this program, they become candidates for admission to the University College as FVSU students the following semester. |
Internal Partners |
Faculty, Staff, Administrators, Alumni, and Students |
Measure of Success |
Course embedded assessments will be used to measure success within the program. |
Status |
New |
Progress |
The first class began October 22, 2014 and is scheduled to conclude November 21, 2014. Complete Program Evaluation is due December 2104. Already, seventeen of the students in the Pre-College Academy would qualify for admission into University College. Future recruiting for restrict enrollment in the Pre-College Academy to those with high school GPAs of between 2.2 and 2.7. |
Activity 8 |
Institute University College. |
General Description |
This program, scheduled to launch spring 2015, is designed to provide the maximum learning support to those students who enter the university not yet college-ready. Minimum criteria for admission into University College are high school GPA greater than 2.7 or successful completion of the Pre-College program. |
Internal Partners |
Faculty, Staff, Administrators, Alumni, and Students |
Measure of Success |
Successful retention of freshmen and progression to the sophomore year |
Status |
New |
Progress |
Recruiting is now underway for admission. |
What strategies and activities have been most successful? What have been least effective? Has your institution made adjustments to completion activities over the past three years? If so, please explain why.
Fort Valley State University has had success in the shift of culture as it relates to being cognizant of retention, progression, and graduation efforts. This effort has been assisted by an infusion of direction and intentional efforts of the new President, Dr. Ivelaw L. Griffith. Dr. Griffith has organized strategic taskforces to deal with issues to include enrollment management, collaboration/partnership development, honors and undergraduate research programs, globalization strategies, special populations' recruitment and adult/military student populations.
The activities that have been most successful and unsuccessful are identified as follows:
Reengineering the Advising Process has been a successful strategy as this transformation has allowed FVSU students and campus stakeholders to know where the process emanates and who is responsible for this important retention initiative. Also, with this change the ‘15 to Finish’ model can be employed and monitored to ensure success. Additionally, now the model includes a partnership with Faculty and Professional Advisors, which promote stronger communication and less students falling through the cracks.
The development of the new Center for Retention Services has allowed for a great working collaboration for student success as Academic Advising and the Retention Specialist work as an extension of each other. This working relationship includes the advisement center creating the right road map for success and the Retention Specialists in the Center for Retention Services ensuring that the students are doing the things that are needed to be successful. These intrusive advisors monitor student attendance, student engagement, and instruct Freshmen Orientation courses as most student attrition occurs during the freshmen year at FVSU. Moreover, FVSU has developed a partnership with AVID for Higher Education. AVID collaborates with institutions of Higher Education to systematically address the goals of increased learning, persistence, completion, and success beyond college. AVID supports students in their efforts to earn a college degree and/ or certificate by developing and strengthening academic skills and personal development. This collaboration was made possible by relationship/capacity building by Dr. Ivelaw L. Griffith, President. By way of this relationship, seven campus leaders were funded to participate in the AVID Summer Institute by an external source.
The Pre-College Academy appears to be quite promising. Based upon the response received, we could have enrolled even more students in the initial class. Though the decision was made to keep this class small, future enrollments should serve as a strong pipeline to enrollment.
Administrators examined data at FVSU for students who are minimal hours from graduation but do not seem to be completing the final steps. By doing this, FVSU was able to notify Department Chairs, advisors, and students of courses needed for completion and actions to be completed for graduation. This intentional step has allowed for many visionary conversations about why this phenomenon occurs, but now will end with some solutions to this occurrence, especially if degree programs can be shortened.
Fort Valley State University has not been successful at providing additional scholarship funds for low income and first generation populations. Scholarships have been a major point of contention as the institution is not in a position to increase the amount of scholarships awarded.
FVSU employed a working group for Financial Aid processes and the entire process was mapped out and new processes and deadlines were established. However, FVSU still encounters problems with technology and infrastructure in regards to processing and eliminating/reducing lines and other obstacles. Many of the past problems were attributable to personnel. A new Financial Aid Director has been hired.
Purchasing a learning analytic system has been a part of the FVSU plan; however it has not been completed. The FVSU team has been looking to find an affordable solution. Leaders visited Georgia State University and received instruction and demonstrations of the learning analytics they have in place; however, the cost has been prohibitive. Currently, Tableau is being sampled in order to see if it can be used as a work around until the funds are available purchase a data analytic tool. Additionally, in house work has been initiated to develop data dashboards as a quick and accurate method to share data with key internal stakeholders.
FVSU reengineered its version of the Complete College Georgia Plan approximately one year ago as leaders realized that the first version had been completed in a silo. Many stakeholders shared with new leaders on the campus the fact they didn't know what the plan consisted of and didn't know whether the plan was doable or matched the needs of the institution. A committee was then established and a change process that included having a diverse representation of stakeholders involved. Additionally, the team did not believe the plan was measureable and in some instances achievable. From the involvement and participation of the Deans Council and President Cabinet, a new plan was devised. This plan is the current version of the activities of the CCG plan at FVSU.